1. Open StockMarket Plus
2. Locate the “Options” prompt within the “Tools” tab:
3. Selecting the “Options” Prompt will open the below set of options. You will want to input your User name into the “User name” box within the “Data Service” section, highlighted below:
4. Press “Ok” to save your changes, and after pressing “Ok” you should now have a fully active data downloader within Stockmarket Plus (pending your subscription to the service). You can utilize the data downloader via the “Refresh” prompt on the top left of most of the pages in Stockmarket Plus, or via “Maintenance” -> “Data Downloader” (this will present you with a few additional options, when compared to the refresh prompt).
If this does not solve the issue, you can contact us using the details below:
Phone: 02 9907 1669